THE SECRET IS
IN THE SERVICE
Technology is no longer a challenge that you will have to tackle on your own, or delegate the the most knowledgeable person in the office.
you are not alone
STOP PUTTING OUT FIRES
We want to keep you up and running at optimal efficiency at all times. While many IT companies will happily collect on service calls and Band-Aid solutions, we take a different approach at ReBoot.
We want to partner with your business, and help you utilize the technology at your company to its fullest extent. That’s why we charge a flat rate for our services. It’s in our best interest to give you the best solutions possible. It saves you the headache, and is more cost efficient for us!
What we bring to the table
MAKE TECHNOLOGY YOUR GREATEST ASSET
We are always happy to assist with any technology related issues! Our technicians are able to handle a vast array of tech related issues, from troubleshooting printers and password resets, to cable runs and full office deployments. Our process is simple, and gets results!
Site Survey – Schedule a time for our technicians to come to your site and take a look at the potential project. This allows us to see first hand what your needs are and offer the best possible solution. Depending on your needs, we may be able to get an estimate approved on the spot and tend to the issue then and there!
Project Estimate and Proposal – For most projects we will build out an official proposal for our solution complete with an estimate for associated labor and hardware costs. Those two documents will serve as our playbook, and once the proposal is approved, we will schedule a time to get the job done!
Site Deployment – Whether one site or remote in nature, we complete our work to the highest possible standard! Anything unexpected elements that may change the scope of the work will be reported immediately and no additional charges will be incurred without prior approval. Once everything is complete, we will do a follow up to confirm that every aspect of the job has met the required standards.
Our Break/Fix model comes with zero contractual obligations and is based purely on hourly labor and hardware costs. All Break/Fix projects are serviced on a “first-come-first-served” basis as technicians are available.
All of the following are free services that can be requested by any client, at any time!
- Site Survey
- Project Estimate & Proposal
- Work Orders
Any client can submit a request for any of the following services at any time
Having a dedicated team that is always actively monitoring the heath and status of the devices you rely on for you business can be an invaluable tool for ensuring that your company stays up and running efficiently at all times. We often find that we can catch and resolve potential issues before they even reach the end user!
Proactive maintenance – Unexpected events can occur in the office at any time, from a program freezing to a hard drive failing. Some issues do not present themselves in obvious ways until it is already too late. Our technicians know the signs to look for with these potentially damaging events, and have the tools to resolve any issue that may arise.
Knowledge and experience – We are up to date with all the latest standards and procedures with all things technology. From security and maintenance best practices to hours clocked working with all manner of devices and endpoints, our staff can offer insight and solutions to any challenge.
Part of the team – It takes a lot of work to keep all the components of an office environment operating together smoothly. We take the time to map out every aspect of your network and devices so that we can account for each piece of the puzzle. Adding employees, changing workstations, installing a new copier, we have you covered!
A well oiled machine – As any dentist will tell you, a routine cleaning is always cheaper than finally going in when the pain has become unbearable. We have a long track record of bringing companies back from disasters, recovering lost data, and breathing life into systems too old or specialized for the competition to want to touch them. While we are pride ourselves on that history, and carry that talent with us today, our real sense of satisfaction comes from when we are able to prevent disasters before they happen.
Reboot IT provides a wide array of Managed IT services to monitor and support IT systems, applications and infrastructure.
Whether you are seeking an integrated solution to support existing infrastructure or want to completely outsource your IT environment, we provide exceptional value and innovation to achieve measurable reliability and performance results in a way that drives value.
We design, implement, operate, manage, and monitor all types of IT networks, devices, and users and ensure they deliver the highest level of performance and reliability. Our range of Managed IT Services includes mobile device management, storage, and cloud solutions, VoIP services, on-site support, Help Desk Services, complete IT Security, dedicated support, and more.
Our Key Managed IT Services Include:
- IT Strategy Planning, Consulting, and Implementation
- Remote Infrastructure Monitoring
- Cloud Hosting and Support
- IT Service Management
Contact us about managed services
Find out how Managed Services can move your business forward!
We would love to hear more about the roadblocks that may be holding your company back, and work with you to help your company achieve its goals.