Sometimes all you need is a quick fix. With Reboot IT’s Break/Fix work orders, you know you’ll be getting the same attention to detail and quality that you can expect from a full managed service provider.
YOUR FRIENDLY NEIGHBORHOOD IT COMPANY
LOCAL SERVICE CALLS
We are always happy to assist with any technology related issues! Our technicians are able to handle a vast array of tech related issues, from troubleshooting printers and password resets, to cable runs and full office deployments. Our process is simple, and gets results
Site Survey – Schedule a time for our technicians to come to your site and take a look at the potential project. This allows us to see first hand what your needs are and offer the best possible solution. Depending on your needs, we may be able to get an estimate approved on the spot and tend to the issue then and there!
Project Estimate and Proposal – For most projects we will build out an official proposal for our solution complete with an estimate for associated labor and hardware costs. Those two documents will serve as our playbook, and once the proposal is approved, we will schedule a time to get the job done!
Site Deployment – Whether one site or remote in nature, we complete our work to the highest possible standard! Anything unexpected elements that may change the scope of the work will be reported immediately and no additional charges will be incurred without prior approval. Once everything is complete, we will do a follow up to confirm that every aspect of the job has met the required standards.
Our Break/Fix model comes with zero contractual obligations and is based purely on hourly labor and hardware costs. All Break/Fix projects are serviced on a “first-come-first-served” basis as technicians are available.
All of the following are free services that can be requested by any client, at any time!
- Site Survey
- Project Estimate & Proposal
- Work Orders
Any client can submit a request for any of the following services at any time
ALLEVIATE TECHNICAL DEBT
Technology is here to help you work smarter, not harder. However when it isn’t being properly maintained and utilized it can cost you even more than you realize.
When you partner with ReBoot, we help you streamline your systems to get the most out of the tools you have, and let technology take the load off your plate, just like it was intended.
Please fill out the following form to submit a work order with Reboot IT.
Once submitted, a technician will reach out to schedule a time for a site visit.